About Us
Welcome to Matpause, a trading name operated under Baltruschat Carpet GmbH.
Matpause focuses on the retail and supply of contemporary floor covering products for customers located within Europe and the United States. The collection offered through the website is presented and maintained under the management of Baltruschat Carpet GmbH and is intended for residential and commercial interior use, subject to applicable local laws and regulations.
All visual materials displayed on the homepage, product pages and other areas of the website are either original works prepared for use by Matpause or materials used with appropriate rights of use and distribution.
Baltruschat Carpet GmbH maintains full oversight and operational control over product preparation, order processing, packaging arrangements, and secure shipment coordination. All orders are processed directly through our established operational warehouse procedures to ensure complete supply chain transparency, reliable fulfillment, and consistent service delivery to our customers.
Corporate Information
Brand Name: Matpause
Legal Entity: Baltruschat Carpet GmbH
Registered Address: Am Leveloh 3 – 7, 45549 Sprockhövel, Germany
Operational Address: Am Leveloh 3 – 7, 45549 Sprockhövel, Germany
Telephone: +49 2327 4128765
Email: carpet@matpause.com
Website: www.matpause.com
Business Operations
Matpause conducts its activities in accordance with the applicable legal requirements governing commercial activities in Germany and fully adheres to the regulatory frameworks and consumer protection guidelines applicable to customers located within member states of the European Union and the United States.
Orders submitted through the website are officially accepted by Baltruschat Carpet GmbH following successful verification of order information, product availability, and compliance with standard trade and payment security requirements.
To ensure transaction security and protect against financial fraud, Matpause reserves the right to decline, suspend, or cancel transactions under standard risk mitigation procedures, including legal obligations, regulatory anti-fraud screening, sanctions restrictions, export controls, or clear indicators of unauthorized website misuse.
Customer Communication
Customers may contact Matpause using the contact information provided above regarding product enquiries, order matters, delivery arrangements and post-purchase support. Communications are handled through the official channels published by Baltruschat Carpet GmbH.
Jurisdiction
Matpause fully recognizes and complies with the mandatory consumer protection legislation applicable in the customer’s place of residence. Subject to such overriding statutory consumer rights, matters relating to the operation of the website and commercial activities conducted by Baltruschat Carpet GmbH shall be governed by the laws of the Federal Republic of Germany, with the competent courts of Germany retaining jurisdiction where legally permissible.